Manufacturing, resale, and installation each have unique calls for ongoing product and work inspection. Quality Control began with establishing Quality Management Systems (QMS) with tiered reviews, thorough investigation of irregularities, and documentation requirements.
Window/door manufacturers face a mandate for QMS, to include an ongoing quality control process, in the form of the structure of certification requirements and the call for “best practices.”
In addition, verifiable data demonstrating conformity with specifications can be crucial to establishing claim defenses. Indeed, proof of compliance with QMS is the real-time information source for maintaining production within specifications.
For manufacturers, sellers, and installers, tolerances in materials, equipment, and workmanship create a dynamic challenge to delivering quality. We help clients translate and create their QMS model so it can be used on the job and has value in contested proceedings.